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HOW DO WE BEGIN?

We can begin our professional business relationship through email, phone call, teleconference or personal meeting where you’ll get to know about us and we’ll get to know you and your business. This initial meeting is free of charge and responsibility on your part and by the end of our consultation, we will provide you the detail of the process that entails to achieve the result you seek. We recommend that we meet at your business location if possible so we’ll get to experience first hand the kind of business you have. Any visual materials you might have on your business site is a potential element in establishing your identity and branding and we’ll use all the information we gather to fully understand your goals and objectives.

WHAT IS THE NEXT STEP?

As briefly described in our process page, our first two meetings will be free of charge. After that and you decide to seek our help, then you will be presented with the detailed scope of the project where you’ll get to know all the steps necessary to accomplish the task. It is important to note that the scope of each project may vary. The scope of a small project may be established after the first two meetings and larger project may require additional meetings that ultimately would add to the cost. Once the project’s scope is established, you will be provided with price quote as well as timelines in accomplishing the task. A contract then will be provided (for security purposes for you and me) and we required that you render initial payment.

…AND THE FEES?

Although we provided a quick overview of the prices rendered for each specific service on our homepage, InsightPlus, LLC still estimates each project on a case-to-case basis. We provide great flexibility to those who are just starting their own business and special discounts to non-profit agencies. Give us a call, we haven’t turned down a project yet due to price value.

WHAT KIND OF GUARANTEE CAN I GET?

We want you to get the full satisfaction that you can get and so we offer (see Process on Homepage) that you’ll see what you’re getting before committing yourself. Basically, you have 100% guarantee that what you’re getting is exactly what you want.e

WHAT KIND OF MATERIALS SHOULD I PROVIDE?

We need information from you in a text (Word preferably) format and images such as illustration, photo, etc. We have a professional photographer that can help you if you need assistance in the latter field. A portfolio link is provided for your reference: http://arnelalarcon.com/photography.html. Please note that this will be an additional expense and one that is significantly less than hiring a third party photographer.

WILL I BE INVOLVED IN THE DESIGN PROCESS?

You will be asked periodically to take a look at our development process and choose a specific direction/layout. The first time will be when we present you with at least 2-3 slight variations of your chosen layout and you pick one. The second time is when we are getting closer to the finish product and you want to put some personal finishing touches.

HOW MUCH MODIFICATION CAN I MAKE?

Depending on the project’s scope, you are entitled to have a maximum of 3 minor alterations after you choose the design layout. The detail of this will be provided to you upon signing the terms and agreement of the project.

WILL I BE THE OWNER OF THE ARTWORK?

Definitely. You will have the full right and ownership of the graphic artwork. We only reserved the right to use your artwork on our portfolio.

WHEN DO I PROVIDE THE FULL PAYMENT?

This will be due when all modifications are done and you are all happy and satisfied with the product. Normally, this will be before the file goes to the printer or the webpages go online. Insight Plus, LLC retains the right to any material created until final payment has been done.

WHAT KIND OF PAYMENT DO YOU ACCEPT?

We accept payment in the form of cash and checks only.


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